05
May
2010

How to Get Support from Firefox in One Click

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Personally speaking, I like Firefox a lot and I use it on a regular basis to look for  tricks that I post here on Web Talk. The only thing that I don’t like is the way certain kinds of information are accessible and the lack of a proper Firefox support. In fact, the only way to know something more about Firefox profile (or back it up, for example) is to fumble among Windows folders. Other times instead you have to open different  windows to see your settings, options etc. Mozilla, aware of this issue and the way info are scattered in its Firefox browser, has recently added an interesting feature which collects everything you want to know about Firefox… in one support page.

So, do you want to know about the add-ons installed on Firefox? Do you want to backup your profile or know more about it? Do you want to see what settings you have modified and what you can do to improve Firefox speed even further? Mozilla, without making a lot of fuss and publicity about it, has added in Firefox 3.6 a nice command which shows everything you want to know about Firefox in one page.

  1. Open Firefox.
  2. Open a blank tab and in the Web Address field, type about:support
  3. Press Enter.
  4. A new support page will appear in the browser.

Such a page is divided into different sections: Application, Basics, Extensions and Modified Preferences. Each section or category shows you a lot of information and settings available on Firefox, plus a nice button labeled  Open Containing Folder gives you direct access to the Firefox Profile Folder located in Windows.




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