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wlm11Recently, a nasty bug is affecting Windows Live Messenger 11. Basically, after logging in WLM 11, all contacts will appear offline. Users trying to log out and log back in won’t solve the issue and all contacts will continue to be shows as offline. At the moment the cause is unknown but rumors on the Internet ascribe the issue to corrupted Windows Live Messenger  files. What follows is the temporary fix to solve the issue, waiting for Microsoft to release the definitive patch.

  1. Click Start on your Windows operating system
  2. Click Control Panel.
  3. Click Programs – Programs and Features.
  4. Select Windows Live Essential 2011.
  5. Click  the Uninstall/Change button.
  6. A  window will appear on the screen showing you two options. Click  Repair all Windows Live programs to repair WLM 11.
  7. Restart your Windows Live Messenger 11. All your contacts should be displayed regularly.

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31 Comments to “How to Fix Contacts Always Appear Offline on Windows Live Messenger 11 (WLM11)”

  1. Abhishek Says:

    Did not work bro!

  2. Veronica Says:

    A bug? Oh no!!! That’s just great. I’m having the same problem. I’ve deleted and reinstalled, and repaired TO NO AVAIL! What is going on? Is the newer version bad? And is my computer going to crash? How can I get the older version back on?

    Help please.

  3. MariaA Says:

    Hi everyone,
    Did someone find a solution? I’ve tried to re-installing, as well as repairing it but all my contacts still appear offline!
    I would appreciate some help/advices

  4. theone Says:

    same thing that happened to me! everyone is still appearing offline please help! )’:
    I’ve tried everything nothing works but this isn’t the first time it happened it has happened many times before! but now it doesnt work!

  5. djlaquest Says:

    No, they dont, mine appear to be offline still, ive deleated everything that have to do with windows live essensial, and reinstalld it, but still it aprear to be offline =(

  6. Candarian Demon Says:

    Martin. You rule man. You are my instant and permanent hero.

  7. yoswt Says:



    gr8 job martin …it was really embarassing that shit problem

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