03
Nov
2010



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yahooIf you contact Yahoo support, no matter if you  have lost all your emails or your account password, if you want to complain about the new interface that is not so “user-friendly” or if you want to curse at some agent because you don’t manage to get what you are looking for. The Yahoo team will be there listening to you. All you have to do is take your computer and send an email or pick your phone receiver and make a phone call. The bad news is that is not that easy to contact the Yahoo guys. Too many emails, too many phone numbers and too many support and help pages to browse. Wish a place where all these stuff is listed? Look no further. You have  just got it!

If you wish to know where Yahoo is located and how to reach it, here is its address:

Street Address     Yahoo! Inc.
701 First Avenue
Sunnyvale (Silicon Valley), California 94089
Phone     (408) 349-3300
Fax     (408) 349-3301
Office Hours     8:30 a.m. to 5:00 p.m. PST

Directions:

From San Jose:

  1. Take 101 North and exit on Mathilda Avenue.
  2. Turn right on Mathilda and continue to First Avenue (also marked as Bordeaux on the right).
  3. Make a left on First Avenue.
  4. Make first right into Yahoo! parking lot. Building D (701) is the first building on the right side.
  5. The lobby entrance faces the courtyard.

From San Francisco:

  1. Take 101 South and exit onto 237 east (Alviso/Milpitas exit).
  2. Merge onto 237 and exit immediately toward Mathilda Avenue.
  3. Turn left onto Mathilda Avenue and continue to First Avenue (also marked as Bordeaux on the right).
  4. Make a left on First Avenue.
  5. Make first right into Yahoo! parking lot. Building D (701) is the first building on the right side.
  6. The lobby entrance faces the courtyard.

Wish to call Yahoo? Here is another comple of phone numbers:

Customer Care
http://help.yahoo.com/
Billing
1-866-562-7228

Abuse
http://help.yahoo.com/l/us/yahoo/abuse/
TTY (for Deaf and Hearing Impaired)
1-866-438-1601

Yahoo! US contact information is:
Yahoo! Inc.
Phone:
1-800-318-0631
(408)-349-1572
1-877-469-7847

Office Hours 8:30 a.m. to 5:00 p.m. PST

Are you an investor? Here are a couple of address and emails which could interest you:

To report concerns regarding Yahoo!’s accounting practices, internal controls, financial statements or auditing matters that you believe should be brought to the attention of the management of Yahoo! or the Audit Committee of Yahoo!’s Board of Directors send by mail a letter or note to:

Yahoo! Inc.
ATTN: Compliance Officer
701 First Avenue
Sunnyvale, CA 94089

To communicate with the Board of Directors, any individual Director or any group or Committee of Directors, correspondence should be addressed to the Board of Directors or any such individual Director or group or Committee of Directors by either name or title. If by U.S. mail, such correspondence should be sent to:

Yahoo! Inc.
c/o Corporate Secretary
701 First Avenue
Sunnyvale, CA 94089

E-mail messages should be sent to CorporateSecretary@yahoo-inc.com. You may also use our online comment form to send a message to Yahoo!’s Corporate Secretary.

Other emails, addresses and webpages which could interest you:

  • Do you wish to give Yahoo a suggestion, a comment or an advice? Visit this Yahoo webpage (Yahoo Account required).
  • Do you wish to tell Yahoo about your issue with your email account? Visit this Yahoo webpage (Yahoo Account required).
  • Do you wish to contact Yahoo Customer Service? Write to cc-advoc@yahoo-inc.com or call 866-562-7219  , 408-349-3300 , 408-349-1572 .
  • Wish to report an abuse? Fill in this Yahoo form. You will get a reply within 24h!



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2 Comments to “How to Contact Yahoo Support. A List of Useful Emails and Contacts”

  1. g Says:

    that 3301 fax # everyone lists doesn’t work

  2. pat Says:

    cc-advoc@yahoo-inc.com is a bad address…………


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