If you use a Hotmail account in your Microsoft Office Outlook, you might have experienced the following error during synchronization: “…error 0x8DE00005: This account does not have permission to synchronize your mail. To sign up to gain permission to synchronize with this account…“. Let’s see how to fix this error and be able to receive emails from your Hotmail account again.
The dreaded Error 0x8DE00005 is triggered when the user turns on the HTTPS security feature on Hotmail and try to use one of the following application to read Hotmail emails: Windows Live mail,Outlook and Windows Live application for Windows Mobile and Nokia. Secure Sockets Layer (SSL) is a security feature whose goal is to encrypt all the messages sent over the Internet so that nobody will be able to understand it. In order to fix the Error 0x8DE00005 all you will have to do is turn off the HTTPS (SSL) feature on Hotmail:
- Turn off Microsoft Office Outlook and go to https://account.live.com/ManageSSL.
- Login with your Windows Live ID (Hotmail ID) and click the following radio button: Don’t use HTTPS automatically.
- Click the Save button. This will turn off the HTTPS security feature.
- Go back to Office Outlook and download all your incoming emails from your Inbox folder!
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